Mentoring Matters in this Uncertain World

By Sunil Deshmukh, CMA
January 1, 2021

An organization wanting to ensure the well-being and growth of its employees invests in robust mentorship programs.


Mentoring has helped me in my life and career, and it’s important to pay it forward. In the late 1990s/early 2000s, I worked as the CFO of a multinational corporation based in Mumbai, India. I had direct access to the board of directors. I had an informal tête-à-tête with some of the directors before each board meeting to hear their views on agenda items, especially the financial and strategic matters.


This process gave me substantial knowledge of business strategy and leadership skills. Unfortunately, while more than 75% of professionals would like to have a mentor, only 37% have one, according to a survey cited by Harvard Business Review.


I had open discussions with a director who guided me through difficult and complex business situations. I started meeting this individual beyond our pre-board-meeting routine. He explained to me the concept of mentoring and made me realize our informal chats were progressing into formal mentoring. I still go to him to get words of wisdom on leadership and advice on complex business issues. Since then, I’ve added other mentors, which isn’t unusual—it’s natural to have different mentors at different stages of your career.


Trust, respect, and commitment are three integral, interdependent pillars of a successful mentoring relationship, which is a two-way process based on shared interests, areas of focus, challenges, and objectives.


Trust: Mentees should have faith that their mentor has their best interests in mind when providing guidance. Mentors should believe that their mentee has the utmost interest in skills development and is genuinely open to guidance, treating the information shared by the mentee with careful consideration and confidentiality.


Respect: The natural outcome of any relationship based on trust is a feeling of deep admiration for each other’s knowledge, experience, abilities, qualities, and achievements. For a mentoring relationship to drive success, it’s critical that respect be mutual.


Commitment: Where there is trust and respect, commitment comes naturally. When the mentor and mentee commit to making the most of each other’s time and talent, their bond becomes stronger, bolstering the mentee’s professional development.


Good mentorship is particularly important in today’s challenging environment, where volatility, uncertainty, complexity, and ambiguity are increasing. During the pandemic, employees at all levels are filled with anxiety about their job security and personal welfare. Under such difficult circumstances, an organization wanting to ensure the well-being of its employees should invest in robust mentorship programs to guide the most vulnerable members of the workforce and help to boost their morale.




In its most traditional format, mentorship refers to a senior leader guiding a junior person. The mentor-mentee bond takes the form of a supportive teacher-student relationship. Mentors share knowledge and experience that they’ve garnered by virtue of their seniority and wisdom to enrich a mentee’s professional journey.


Peer mentoring is between professionals of equal or comparable seniority—a mentor who has lived through a specific experience or has a particular skill set and a mentee who is new to that experience or aspires to acquire that skill set. Both parties can learn from each other.


Reverse mentoring is where the typical mentor-mentee age dynamic is reversed. More junior professionals can mentor more senior leaders on a variety of topics with which the younger generation is more familiar. Some examples include technology, digital tools, and diversity and inclusion.


E-mentoring refers to virtual mentoring sessions wherein the interaction between the mentor and the mentee happens over a digital platform, which has seen a surge during the COVID-19 pandemic.




Choosing the right mentor is a difficult, time-consuming task, but finding someone who’s a good fit for your needs and goals can have a huge impact on your personal and professional development.


Mentors can be within or outside your organization. Your alma mater’s alumni network and professional associations such as IMA® can be great places to find a mentor or offer to become one.


Good mentors look for a mentee in whom they see commitment, energy, trust, and a willingness and ability to learn new things.


Mentors get a sense of pride and satisfaction watching their mentees grow and realize their full potential, whereas for the mentees, there is an opportunity to learn firsthand from an experienced professional and enhance their knowledge.




The initial phase of mentoring involves each half of the pair doing some background research on the other, getting to know one another, and setting expectations. The hope is to establish good chemistry for working together and forming a long-lasting professional relationship. Mentees must have clear ideas of what they want to gain from this mentorship and discuss them in a transparent manner.


The next stage of mentoring is to create a plan and set goals based on specific, measurable, achievable, realistic, and time-bound (SMART) principles. The success of a good mentoring relationship depends on the specificity of the goals that are set. Mentees need to have buy-in and dedication to achieve these goals.


Once the plan is created by mutual consent, the mentee needs to start working and making progress toward the goals. Mentors should keep track of mentees’ efforts without too much interference. Empowering mentees to work independently is a key to success. Both the mentor and mentee should be flexible and open-minded enough to consider each other’s input.


Mentorship programs are an invaluable tool to provide a boost to employees’ and members’ career ad­vancement and emotional well-being, strengthen the talent pool, and encourage a collaborative workplace culture.


Maintaining a good rapport and relationship with a mentor can be a lifelong asset for a mentee’s career development. Sometimes, a professional mentor-mentee relationship can even turn into a lasting friendship.

IMA Leadership Academy

The IMA® Leadership Academy provides leadership opportunities for all members. From leadership assessment to leadership courses offered in person as well as through Webex to participation opportunities in mentoring, be it reverse or traditional, the IMA Leadership Academy can help you meet your leadership goals and improve your leadership skills. For more information, please visit the Leadership Academy website.


Sunil Deshmukh, CMA, is a leadership coach, mentor, and independent director. He’s also a member of IMA’s Mumbai Chapter. You can reach him at sd@sunil-deshmukh.com.
17 + Show Comments
    Shailen Sohoni February 19, 2021 AT 12:01 am

    Great article Sunil, simple and effective

    Arvind Raghuraman January 8, 2021 AT 8:55 am

    Truly professional. Rightly said, many an informal chat with you were a progress for me. You are a true mentor. I was lucky to be one in 37. Besides, trust, respect and commitment were well articulated. In this pandemic, to thrive, succeed and excel, there is no better alternate than getting mentored by professionals like you. Thanks for sharing this article.

    SANJAY MUNDADE January 8, 2021 AT 1:14 am

    Sunil , Greetings !
    Mentoring as subject is still nascent in the country, There is strong need for understanding responsibilities on either side. You brought all that up in this article with concise contents. Thanks , do keep sharing your thoughts. Appreciated.

    Rajendra Dhandhukia January 5, 2021 AT 10:47 am

    Very well articulated covering all aspects of mentoring. It can be a true guideline for individuals / organisation who have been thinking about mentorship program.

    Awinash Peshwe January 4, 2021 AT 7:25 am

    Very well written, looks covered the subject beautifully. 👌👌

    Anurag Singal January 3, 2021 AT 1:02 am

    Well articulated – the importance of a Krishna to an Arjuna, cannot be overemphasised
    Thats why, on the career and financial planning front, I try to mentor youngsters thru my YouTube channel

    Vilas Deshpande MS FRCS MD FACS January 2, 2021 AT 5:59 pm

    Excellent article about mutual understanding and enhanced productivity thru mentor / mentee dynamics. It’s a pathway transcending Ability and resulting in humility and empathy.

    Bud Kulesza January 2, 2021 AT 1:01 pm

    Well done Sunil ! My wish is your article will entice others to engage is this program. There is great lifetime mutual benefit! There is never a good reason to wait. Thanks for the article and your service to IMA and the profession! You are an example for others. I wish you a pandemic free , happy , healthy and safe new year . Best Regards, Bud Kulesza

    Yukti Bhatt January 2, 2021 AT 1:10 am

    Very knowledgable article sir.. This article will help me to grow personally as well as professionally. And the best part of the article is the SMART principle which is really very heplful . This article also help us to understand the relationship between Mentor and Mentee Thank you for publishing such a nice article sir .

    Rajesh Lakshmanan January 2, 2021 AT 12:06 am

    This is a well written article that explains on “Maintaining good rapport and relationship with a mentor can be a lifelong asset for a mentees career development”… Very well-articulated Sir…

    Rakesh Sakaria January 2, 2021 AT 12:05 am

    Excellent. Most organisations are ignoring the importance of mentoring. This is highly beneficial and informative

    Adhir Mathur January 1, 2021 AT 10:13 pm

    So well articulated.
    It covers holistically all about Mentoring.
    Thoroughly enjoyed reading.
    Thanks for the share.

    Naveen KR January 1, 2021 AT 9:48 pm

    Insightful, Mentoring is really matters in current world of VUCA to stay focused. This article is also Good process guide to establishing mentoring process.

    Naveen KR January 1, 2021 AT 9:46 pm

    Insightful, Mentoring is really matters in current world of VUCA to stay focused. This article is also Good process guide to establishing mentoring process.

    MO Ayyappan January 1, 2021 AT 8:29 pm

    To be honest your article as usual it is very informative and more logical wrt to all management and non management person.After i saw your link and i read it and it gives immense information to refresh our pre-requisite attitude of each and every person of Top and middle management. Moreover this kind of professional talent mandatory required by each person who’s going to grow in their professional business journey.Thanks for sharing this information Sir.

    Rujuta Rane January 1, 2021 AT 12:49 pm

    Very informative article. With lots of understanding for new recruits on working on mentor relationships to boost their understanding and confidence

    Simarjeet Singh January 1, 2021 AT 11:46 am

    Very well written Sir. The unspoken significance of the mentor mentee relationship is one of the underrated topics in today’s volatile times. True leaders charter the path for the incoming ones and leave the legacy in safe hands to carry forward

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